Customer service is provided in person both with and without an appointment.
Electronic application for receiving services in person:
Customer service working hours: Mon-Thu: 8:30 – 17:00, Fri: 8:30 – 15:00
Process description
You can submit your application:
- by post Cēsu iela 31 k-3, 6. ieeja Rīga, Latvija, LV-1012);
- electronically by sending a submission signed with a secure electronic signature to the e-mail: nvd@vmnvd.gov.lv;
- on the www.latvija.lv portal using its e-service ‘E-address’;
- in person. You can apply for an appointment in person here: https://outlook.office365.com/owa/calendar/NVDKlientuapkalpoanascentrs@vm.gov.lv/bookings/
For residents
European health insurance card (EHIC)
- Application for the European Health Insurance Card (EHIC) (Word)
- Application for the European Health Insurance Card (EHIC) (PDF)
- Application to receive the European Health Insurance Card (EHIC)
- Application for the EHIC Replacement Certificate
Exemption from the payment of patient’s co-payments
Reimbursement of medication on an individual basis
Forms S
- Application for Form S1 (to the place of residence for an employed/self-employed person)
- Application for Form S1 (for a seconded worker with a valid A1 certificate)
- Application for Form S1 (for a person receiving pension)
- Application for receipt of Form S1 (for a person who receives an unemployment benefit with a valid FormU2)
- To receive Form S2
- Annex A to Form S1 for the child
Inclusion in the Register of Natural Persons (for receiving a Latvian personal identification number) for attaching to applications for the EHIC, for registering in the database of health care recipients and for registration of the form S1
Reimbursement of healthcare services received in another Member State of the EU, the EEA or Switzerland
Inclusion in the database of recipients of healthcare services
Unblocking a patient’s registration with a general practitioner
Reimbursement of expenses for deprived persons
- Application for reimbursement of expenses during the period when the person is acknowledged to be in need, paid from his or her own resources, by paying the patient’s co-payment
- Application for reimbursement of expenses incurred when the person is acknowledged to be in need and paid from his or her own resources for the purchase of medicinal products and medical devices
Authorisation of another person to perform actions on the e-Health portal, e.g. for the purchase of e-prescription medicines
Application for other services
For commencement of economic activity
List of medicines to be reimbursed
- Application for inclusion of medicinal products on the list of medicines to be reimbursed
- Application for inclusion of medical devices on the list of medicines to be reimbursed
- Application for a review of the conditions for reimbursement of medicinal products
- Application for a review of the conditions for reimbursement of medical devices
- Application for review of the basic price for reimbursement of pharmaceutical products
- Application for a review of the basic price for reimbursement of medical devices
- Application for a temporary reduction of the basic price for reimbursement of pharmaceutical products
Application for a temporary reduction in the basic price of reimbursement of medical devices