Customer service is provided in person both with and without an appointment.

Electronic application for receiving services in person:

Customer service working hours: Mon-Thu: 8:30 – 17:00, Fri: 8:30 – 15:00


Process description

You can submit your application:

For residents

European health insurance card (EHIC)


Exemption from the payment of patient’s co-payments


Reimbursement of medication on an individual basis


Forms S


Inclusion in the Register of Natural Persons (for receiving a Latvian personal identification number) for attaching to applications for the EHIC, for registering in the database of health care recipients and for registration of the form S1


Reimbursement of healthcare services received in another Member State of the EU, the EEA or Switzerland 


Inclusion in the database of recipients of healthcare services


Unblocking a patient’s registration with a general practitioner 


Reimbursement of expenses for deprived persons 


Authorisation of another person to perform actions on the e-Health portal, e.g. for the purchase of e-prescription medicines


Application for other services


For commencement of economic activity


List of medicines to be reimbursed 

Application for a temporary reduction in the basic price of reimbursement of medical devices