Information for Ukrainian citizens about health care services in Latvia

All the state funded healthcare services are available to you for free. For information, questions 80001234 (Monday - Thursday 8:30 - 17:00, Friday – 8:30 - 15:00, in English and Russian), from foreign phone numbers: +371 67045005.

Informative A4 page for printing:

 

ACCESS TO MEDICAL CARE

IN LIFE-SAVING SITUATION

Emergency medical aid  call 113 or 112.

PREGNANCY AND CHILDBIRTH

Pregnancy supervision by a gynecologist and obstetric care

Termination of pregnancy

State-funded abortion for Ukrainian female civilians


MEDICAL AID

General practitioner – consultations, prescriptions, referral to a physician–specialist, for examinations or analyses, vaccines etc. Information: nvd@vmnvd.gov.lv, 80001234.

Doctor on duty – medical consultations, prescriptions, etc., beyond the general practitioner's business hours. Available in Riga and other larger cities.

Specialist of direct access – physician without a referral from the general practitioner: gynaecologist; oculist; paediatrist; children's surgeon; narcologist; dermatovenerologist (in case of sexually transmissive diseases); endocrinologist (in case of diabetes); oncologist, oncologist-chemical therapist (in case of oncologic disease); pneumologist (in case of tuberculosis); psychiatrist or children's psychiatrist (in case of mental illness); infectologist (in case of HIV or close contact with a HIV-infected person. For information: 80001234.

Urgent medical aid point and hospital admission unit – urgent medical aid – sudden illness, exacerbation of chronic disease or injury. 

General practitioner’s hotline 66016001 – phone consultations in case of a simple illness (minor injuries, scars, cold, fever, vomiting, bruises etc.). Business days 17:00–8:00, weekends, public holidays – 24 h, also in Russian.

Dentistry – state funded for children up to the age of 18, paid service for adults. For information: 80001234.

PSYCHOEMOTIONAL SUPPORT 

Free support services for adults and children: https://ej.uz/atbalsts_UA

COVID-19

Testingfor the detection of the Covid-19 virus in case of symptoms, the state pays for a laboratory test if there is a referral from a family doctor. 8303 (business days 8:00–18:00, weekends 9:00–14:00).
Vaccination – at the general practitioner or 8989 (business days 8:00–20:00; weekends
- a holiday). Communication in Latvian, English or Russian.
Certificate – not required upon entry in Latvia, for receipt of services and in other cases, passport of a citizen of Ukraine is required.

About Covid-19 isolation and quarantine – +371 67387661 (business days 9:00–16:00).

PROCEDURES FOR OBTAINING STATE-REIMBURSABLE MEDICINES

In Latvia, a prescription for state-reimbursed medicines and medical devices can be issued by a general practitioner or a specialist (e.g. oncologist, allergist) who has signed a contract with the National Health Service. The medical practitioner is competent to make a decision on the necessity to prescribe state-reimbursable medicines, assessing the patient's health condition and the procedure for prescribing state-reimbursable medicines established in the Republic of Latvia (including medicines included in the List of Reimbursable Medicines, diagnoses, conditions for prescribing medicines). Medicinal products and medical devices included in the list of reimbursable medicinal products are reimbursed from the state budget at 100%, except for non-reference medicinal products.  

If you are taking a medicine and need to continue taking it, or if you need a prescription due to a health complaint, you should initially contact your general practitioner.  Your general practitioner will issue a prescription for state-reimbursed medicines or, if necessary, refer you to a specialist.  

For more information on the procedure for obtaining state-reimbursable medicines, call the National Health Service information line 80001234.  

IF A PRESCRIPTION WAS RECEIVED IN UKRAINE

If a prescription was received in Ukraine, the medicine can be purchased at the pharmacy for the full cost of the prescription, paid out of pocket, on presentation of the prescription.


REQUIRED DOCUMENTS 

Prior to receipt of service – passport/visa or permanent residence permit. If no documents are held 80001234. No patient's co-payment (not applicable to paid services – find out in advance).